Guaranteed Satisfaction- 30 Days Return

Return Policy for LifeVerse® Jewelry

We want you to be 100% satisfied with your personalized order! We are honored that you decided to purchase out inspirational message jewelry from us. If you ordered the incorrect size, contact us for free resizing services. If you are not pleased with your purchase, return your handmade sterling silver bracelet for a full product refund within the first 30 days, less any shipping fees. Custom engraving is not returnable. We highly recommend a sterling silver polishing cloth to keep your sterling silver bracelet shiny and clean!

Please send bracelet insured and carefully wrapped, with a copy of invoice:

HBC Returns 

P.O. Box 10995 

Pleasanton, CA 94588

Did You Order the Wrong Size?

If you feel your bracelet is too tight or too loose, please return the bracelet with a copy of your invoice. We'll re-size the bracelet one time only, at no charge.

Did You Snag Your Bracelet or Lose a Charm?

If you damaged your bracelet or lost your charm within the first 30 days of purchase, please contact us for instructions.